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Celebrity Summit

Celebrity Summit

Appropriately named, Celebrity Summit will leave you feeling as if you've reached the absolute pinnacle of premium cruising. Large in size yet intimately elegant in ambiance, Celebrity Summit boasts all of the services and amenities that have made Celebrity the preferred choice of avid cruisers around the world. Come aboard and scale the heights of luxury on Celebrity Summit.

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Celebrity Summit Overview

Celebrity Summit Celebrity Summit

Celebrity Entertainment

Dining

Bistro on Five

Bistro on Five
Stop by Bistro on Five whenever you wish. It's open from six in the morning until late at night, and reservations are not required. The friendly, open nature of Bistro on Five is reflected by the chefs. Whether you need a fast breakfast before a shore excursion or a relaxing lunch after you've returned, the service is as quick as you need it to be. The attentive waitstaff will introduce you to the globally inspired cr

Qsine

Qsine
Qsine

Blu

Blu
AquaClass

Oceanview Caf

Oceanview Caf
This caf

Main Restaurant

Main Restaurant
The Main Restaurant is the centerpiece of Celebrity's immersive and enriching range of culinary experiences. Enjoy an unparalleled wealth of choices, proudly prepared by chefs who delight in sending out artfully presented dishes, every delicate micro-green garnish perfectly in place.

The Normandie

The Normandie
The Normandie offers exquisite fine dining in a distinctive setting with impeccable service, classic design, world-class cuisine and comfortable sophistication. Surrounded by the original paneling and ornamentation from the celebrated SS Normandie, you'll experience world-class cuisine presented and finished at your tableside.

AquaSpa Caf

AquaSpa Caf
Celebrity was one of the first cruise lines to offer a spa restaurant. They saw an opportunity to create an extension of the industry's leading spa experience by introducing the AquaSpa Caf

Caf

Caf
Caf

Celebrity Service

Celebrity Luxury

Entertainment

Celebrity Theater

Celebrity Theater
When Celebrity promises to entertain you from sunup to sundown, they are not kidding. They'll entertain you in the main theater with high energy, custom productions, along with classic tribute shows rivaling Broadway, West End, and Vegas Productions. Also appearing on the main stage are comedians, singers and magicians.

Casino

Casino
Light up the night with Lady Luck by your side in this world-class casino. With a sophisticated ambiance and captivating sights and sounds, the casino offers exhilaration for experienced high rollers and those trying their luck for the first time.

Cellar Masters

Cellar Masters
Immerse yourself in the culture of wine within the inviting atmosphere of the onboard wine cellar. Cellar Masters offers you the opportunity to try a bold collection of both familiar and unknown wines from around the world. To help you explore these wines, Celebrity features a state-of-the-art Enomatic

Rendezvous Lounge

Rendezvous Lounge
The Rendezvous Lounge is the perfect place to gather before dinner for a cocktail and dancing. After dinner enjoy live music, dancing and a signature cocktail.

Michael's Club

Michael's Club
The intimate atmosphere of Michael's Club features inviting leather chairs, perfect for sharing conversation, listening to live music, or savoring one of up to 64 international craft beer selections including ales, lagers, lambics, ciders, wheat beers, seasonal and beer cocktails. They're a complement to an extensive collection of fine whiskeys, scotches, cognacs and bourbons.

Mast Bar

Mast Bar
Energetic, lively and casual, the Mast Bar is a large poolside spot for light and refreshing cocktails, frozen specialties and non-alcoholic offerings, from sunup to sundown. The musical program transitions from the latest hits to cool Ibiza Beach and hot Latin House rhythms.

Other Areas of the Ship

Celebrity iLoungeSM

Celebrity iLounge<sup>SM</sup>
Keep in touch 24 hours a day in the Celebrity iLounge, a fresh twist to the Internet Caf

AquaSpa

AquaSpa
Massage has been used as a healing tool for thousands of years to improve circulation and relieve tension. Facials pamper your skin and create a more youthful and radiant appearance. Even aromatherapy and soothing music can help release endorphins into the bloodstream, leaving you feeling relaxed and with a sense of well-being. Whatever treatment you choose at the AquaSpa

Persian Garden

Persian Garden
To make the most of your spa experience, visit the Persian Garden before or after your treatment. Surrounded by beauty, you will instantly drift away as different grottos release a variety of dry heat, steam and mists into the air with aromatherapy-filled vapors.Relax on a heated ceramic lounger while your body is purified and the pressures of life escape you.

Fitness Center

Fitness Center
Regardless of your fitness level, Celebrity's fitness center empowers you with tools for health of body and peace of mind. From boot camps to indoor cycling, be good to your whole self in the state-of-the-art fitness facility with soaring floor-to-ceiling windows. Build strength, flexibility and body awareness with comprehensive yoga, Pilates, and body-sculpting classes. Led by certified instructors, these classes rival those of the most elite health and fitness facilities.

Pool

Pool
Spend the day by the pool. Relax with a book, or have a bite at the grill. Enjoy the serenade of the music from the bandstand and dance your heart away on the dance floor. For a refresher, take a dip in the pool or rejuvenate in the whirlpool.

Youth Facilities

Youth Facilities
Celebrity's award-winning cruise experience is designed for kids, too. There's so much for children and teens to do onboard a Celebrity Cruise. All programs are geared to specific age groups and supervised by experienced youth staff members. Celebrity kids are happy, engaged, and entertained. Programs for our young travelers are available year round from 9AM each morning (or half an hour before arriving in port for children with parents on Shore Excursions departing prior to 9AM).

The program is tailored to five different age groups:

  • Toddler Time - under 3 years old
  • ShipmatesSM - ages 3-5
  • CadetsSM - ages 6-8
  • EnsignsSM - ages 9-11
  • Teens - ages 12-17

Note: Children fully toilet trained and pull-up/diaper-free are able to utilize pools onboard. Children must be 3 years old, toilet-trained and pull-up/diaper-free to enter youth program facilities and activities, unless accompanied by a parent. However, families are welcome to borrow toys for their children's entertainment.

Toddler Time (Children under 3)

Toddler time allows parents and toddlers to interact with other children their age. Fun Factory Staff members provide suitable toys for this age group, including LeapFrog

Fun Factory (Ages 3-11)

Fun Factory is designed exclusively for junior cruisers. Activities and programs are available daily, from 9AM-10PM. The Fun Factory is the entertainment center filled with the latest gaming technology and the hottest titles. Junior cruisers have the opportunity to participate in exciting games, sports, crafts, music, karaoke, treasure hunts, theme parties, movies and lots more. An assortment of LeapFrog

X-Club Teen Entertainment (Ages 12-17)

For young adults, Celebrity offers the ultimate hangout place for teens, featuring social activities, the newest gaming consoles and titles, sports activities, even teens-only late night dances. All supervised, all very cool.

Activities Include:

  • Theme Parties
  • Scavenger Hunts
  • Teen Late Night Dancing
  • Pool Olympics
  • Sports Tournaments
  • Team Trivia
  • Karaoke
  • Talent Show
  • Play Stations
  • Fitness Activities

Party Time

The Fun Factory Youth Program offers additional services to accommodate families while the ship is in port and during the evenings. All the services* below are offered on a sign-up basis:
  • Lunch Party: Port days only from 12PM-2PM. Children will dine with their Youth Staff on the Lido Deck, then carry on into afternoon activities. Pre-registration required before 11:45AM.
  • Dinner Party: Every evening from 5PM-7PM. Children start out in the Fun Factory from 5PM-6PM, then dine with their Youth Staff at 6PM on the Lido Deck, then carry on into evening activities. Pre-registration required before 5:45PM.
  • Slumber Party: Every evening from 10PM-1AM. Children ages 3-11 can Slumber or Party depending on needs and choices. Slumber Party ends promptly at 1AM. At 1AM, an immediate $20 late fee will be charged. After 2AM, a $25/hr. late fee will apply.
*These services are available for a nominal fee of $6/hr. per child. After your child's first hour, payment is in 10-minute increments. There are no fees for any child who signs up for the VIP Program. Exceptions: when at sea, or if sailing at or prior to 5PM, the Dinner Party is complimentary. During low season, parents may be requested to sign up for parties no later than 10PM the day before.

V.I.P. Passes

Celebrity's V.I.P Pass is a unique opportunity for your child to have unlimited access to all program activities. The one time V.I.P Pass fee offers families over a 40% savings off the cost of individual Lunch, Dinner, and Slumber parties. In addition, V.I.P Pass holders are the only children who will be given an exclusive Fun Factory goodies bag and have access to exclusive Fun Factory experiences like a behind-the-scenes ship tour. An additional charge applies to purchasing a V.I.P. Party Pass. Children's products and services are not available on Celebrity Xpedition

NerdelTM Healthy Food & Fitness Program for Kids

Celebrity has partnered with The NerdelTM Company to help educate kids about healthy nutrition and physical activity in a fun way. This company was developed by a team of doctors, nutritionists, chefs, and fitness experts to address the issues of childhood obesity, hunger, fitness, and health. Nerdel, the alien from the planet Zendel, is a life-size character that entertains little ones with live performances, musical activities, book readings and other fun things in a mission to empower children with the knowledge to make better nutritional choices and to take charge of their own physical well being. ShipmatesSM (ages 3-5) and CadetsSM (ages 6-8) will learn about the art of puppeteering, performance, and production. Cute, funny and entertaining? Yes, but "Fighting Junk and Bad Nutrition Is His Mission!TM"
Celebrity Summit
Ship Statistics
Year Built2001
Year Refurbished2012
Year Entered Present Fleet2001
Previous NameN/A
Country of RegistryMalta
Tonnage (GRT)91,000
Passengers2,166
Max Passengers2,312
Passenger Decks11
Number of Crew999
Officers NationalityGreek
Cruise Staff NationalityInternational
Celebrity Summit
Staterooms
Total Staterooms1085
Suites with balcony0
Suites without a balcony0
Oceanview without a balcony0
Oceanview with balcony0
Accommodations inside26

Select a deck to view the deckplan.

Deck 12

Deck 12

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Deck 5

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Deck 4

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Activities & Services

Activities & Services

Every hour of your vacation should be lived to the fullest. From morning until night Celebrity will introduce you to an exhilarating and exciting series of activites that redefine traditional onboard programming. Every day can be different as you try out countless culinary, enrichment and wellness programs, from learning Pilates to discovering how to create the perfect Mojito. Spend the day lounging by the pool with a great read, while the pool butlers bring you a cool towel and an icy tropical drink. Pampering yourself with a relaxing massage in the super luxurious AquaSpa. The crowd-pleasing entertainment program keeps you captivated day and night. Be mesmerized by Broadway inspired shows. Let the DJs keep you dancing all night long. Or join in the fun at one of the interactive theme parties. There are 24 hours in the day and not a dull moment to any of them when you sail with Celebrity.

Celebrity Activities

Tipping PolicyAdditional for all guests.
Onboard Ambiance

10 - Inside Stateroom

Stateroom
Staterooms with ample living space, including a sitting area and a flat screen TV.

Features and Amenities

  • Twice daily service (makeup and turndown)
  • Daily ice service in stainless steel ice buckets
  • 24 hour complimentary room service
  • Robe
  • Complimentary tote bag
  • Custom blended bath products (shampoo, conditioner and lotion), shower cap, cotton balls and cotton swabs
  • Water/wine glasses
  • Celebrity eXhale

11 - Interior Stateroom

Stateroom
Staterooms with ample living space, including a sitting area and a flat screen TV.

Features and Amenities

  • Twice daily service (makeup and turndown)
  • Daily ice service in stainless steel ice buckets
  • 24 hour complimentary room service
  • Robe
  • Complimentary tote bag
  • Custom blended bath products (shampoo, conditioner and lotion), shower cap, cotton balls and cotton swabs
  • Water/wine glasses
  • Celebrity eXhale

09 - Inside Stateroom

Stateroom
Staterooms with ample living space, including a sitting area and a flat screen TV.

Features and Amenities

  • Twice daily service (makeup and turndown)
  • Daily ice service in stainless steel ice buckets
  • 24 hour complimentary room service
  • Robe
  • Complimentary tote bag
  • Custom blended bath products (shampoo, conditioner and lotion), shower cap, cotton balls and cotton swabs
  • Water/wine glasses
  • Celebrity eXhale

12 - Inside Stateroom

Stateroom
Staterooms with ample living space, including a sitting area and a flat screen TV.

Features and Amenities

  • Twice daily service (makeup and turndown)
  • Daily ice service in stainless steel ice buckets
  • 24 hour complimentary room service
  • Robe
  • Complimentary tote bag
  • Custom blended bath products (shampoo, conditioner and lotion), shower cap, cotton balls and cotton swabs
  • Water/wine glasses
  • Celebrity eXhale

Z - Inside Stateroom Guarantee

Guarantee applies to all Inside categories from 09-12. By selecting this category, you acknowledge that you will be assigned an Inside stateroom in any of the Inside categories from 09-12. Actual category/stateroom assignment is to be determined and may be made as close in as day of sailing.

Guests requiring anything specific (i.e. a shower cabin, a specific side of the ship, mid-ship or forward staterooms or to be berthed near friends) should NOT book a guaranteed category as these requests may not be possible to accommodate.

04 - Oceanview Stateroom

Stateroom
Window staterooms with a sitting area where you can kick back and relax after a day that has been as busy or easy as you want.

Features and Amenities

  • Twice daily service (makeup and turndown)
  • Daily ice service in stainless steel ice buckets
  • 24 hour complimentary room service
  • Robe
  • Complimentary tote bag
  • Custom blended bath products (shampoo, conditioner and lotion), shower cap, cotton balls and cotton swabs
  • Water/wine glasses
  • Celebrity eXhale

05 - Oceanview Stateroom

Stateroom
Window staterooms with a sitting area where you can kick back and relax after a day that has been as busy or easy as you want.

Features and Amenities

  • Twice daily service (makeup and turndown)
  • Daily ice service in stainless steel ice buckets
  • 24 hour complimentary room service
  • Robe
  • Complimentary tote bag
  • Custom blended bath products (shampoo, conditioner and lotion), shower cap, cotton balls and cotton swabs
  • Water/wine glasses
  • Celebrity eXhale

06 - Oceanview Stateroom

Stateroom
Window staterooms with a sitting area where you can kick back and relax after a day that has been as busy or easy as you want.

Features and Amenities

  • Twice daily service (makeup and turndown)
  • Daily ice service in stainless steel ice buckets
  • 24 hour complimentary room service
  • Robe
  • Complimentary tote bag
  • Custom blended bath products (shampoo, conditioner and lotion), shower cap, cotton balls and cotton swabs
  • Water/wine glasses
  • Celebrity eXhale

07 - Oceanview Stateroom

Stateroom
Window staterooms with a sitting area where you can kick back and relax after a day that has been as busy or easy as you want.

Features and Amenities

  • Twice daily service (makeup and turndown)
  • Daily ice service in stainless steel ice buckets
  • 24 hour complimentary room service
  • Robe
  • Complimentary tote bag
  • Custom blended bath products (shampoo, conditioner and lotion), shower cap, cotton balls and cotton swabs
  • Water/wine glasses
  • Celebrity eXhale

08 - Oceanview Stateroom

StateroomStateroom
Window staterooms with a sitting area where you can kick back and relax after a day that has been as busy or easy as you want.

Features and Amenities

  • Twice daily service (makeup and turndown)
  • Daily ice service in stainless steel ice buckets
  • 24 hour complimentary room service
  • Robe
  • Complimentary tote bag
  • Custom blended bath products (shampoo, conditioner and lotion), shower cap, cotton balls and cotton swabs
  • Water/wine glasses
  • Celebrity eXhale

Y - Oceanview Stateroom Guarantee

Guarantee applies to all Ocean View categories from 04-08. By selecting this category, you acknowledge that you will be assigned an Ocean View stateroom in any of the Ocean View categories from 04-08. Actual category/stateroom assignment is to be determined and may be made as close in as day of sailing.

Guests requiring anything specific (i.e. a shower cabin, a specific side of the ship, mid-ship or forward staterooms or to be berthed near friends) should NOT book a guaranteed category as these requests may not be possible to accommodate.

A1 - AquaClass Stateroom

Stateroom
The AquaClass

A2 - AquaClass Stateroom

Stateroom
The AquaClass

C1 - Concierge Class Stateroom

Stateroom
Spacious accommodations complete with special privileges like priority check-in, preferred seating in the main dining room and specialty restaurants, evening hors d'oeurves, plush Frette

C2 - Concierge Class Stateroom

Stateroom
Spacious accommodations complete with special privileges like priority check-in, preferred seating in the main dining room and specialty restaurants, evening hors d'oeurves, plush Frette

C3 - Concierge Class Stateroom

Stateroom
Spacious accommodations complete with special privileges like priority check-in, preferred seating in the main dining room and specialty restaurants, evening hors d'oeurves, plush Frette

FV - Family Veranda Stateroom

Stateroom
By far the largest stateroom with a veranda - plenty of room for you and the family.

Features and Amenities

  • Twice daily service (makeup and turndown)
  • Daily ice service in stainless steel ice buckets
  • 24 hour complimentary room service
  • Robe
  • Complimentary tote bag
  • Custom blended bath products (shampoo, conditioner and lotion), shower cap, cotton balls and cotton swabs
  • Water/wine glasses
  • Celebrity eXhale

2A - Veranda Stateroom

Stateroom
Spacious staterooms located throughout the ship

2B - Veranda Stateroom

Stateroom
Spacious staterooms located throughout the ship

2C - Veranda Stateroom

Stateroom
Spacious staterooms located throughout the ship

XC - Concierge Class Stateroom Guarantee

Guarantee applies to all Concierge Class categories from C3-C1. By selecting this category, you acknowledge that you will be assigned a Concierge Class stateroom in any of the Concierge Class categories from C3-C1. Actual category/stateroom assignment is to be determined and may be made as close in as day of sailing.

Guests requiring anything specific (i.e. a shower cabin, a specific side of the ship, mid-ship or forward staterooms or to be berthed near friends) should NOT book a guaranteed category as these requests may not be possible to accommodate.

X - Veranda Stateroom Guarantee

Guarantee applies to all Veranda categories from 2D-1A. By selecting this category, you acknowledge that you will be assigned a Veranda stateroom in any of the Veranda categories from 2D-1A. Actual category/stateroom assignment is to be determined and may be made as close in as day of sailing.

Guests requiring anything specific (i.e. a shower cabin, a specific side of the ship, mid-ship or forward staterooms or to be berthed near friends) should NOT book a guaranteed category as these requests may not be possible to accommodate.

RS - Royal Suite

Stateroom
When you stay in a Royal Suite, you'll enjoy the luxury of European-style butler service to help you pack and unpack, make your spa appointments, dinner reservations, book shore excursions and so much more. Separate living room and dining area, veranda with whirlpool and luxurious lounge seating.

Features and Amenities

  • Twice daily service (makeup and turndown)
  • Daily ice service in stainless steel ice buckets
  • 24 hour complimentary room service
  • Plush Frette

PS - Penthouse Suite

Stateroom
When you stay in a Penthouse Suites, you'll enjoy the luxury of European-style butler service to help you pack and unpack, make your spa appointments, dinner reservations, book shore excursions and so much more. You will be more than happy with the grandeur and scale of the space, along with all the amenities, like the butler's pantry and two interactive audio/visual entertainment systems.

Features and Amenities

  • Twice daily service (makeup and turndown)
  • Daily ice service in stainless steel ice buckets
  • 24 hour complimentary room service
  • Plush Frette

CS - Celebrity Suite

Stateroom
When you stay in a Celebrity Suite, you'll enjoy the luxury of European-style butler service to help you pack/unpack, make your spa appointments, dinner reservations, shore excursions and so much more.

Features and Amenities

  • Twice daily service (makeup and turndown)
  • Daily ice service in stainless steel ice buckets
  • 24 hour complimentary room service
  • Plush Frette

S1 - Sky Suite

Stateroom
When you stay in a Sky Suite, you'll enjoy the luxury of European-style butler service to help you pack/unpack, make your spa appointments, dinner reservations, shore excursions and so much more.

Features and Amenities

  • Twice daily service (makeup and turndown)
  • Daily ice service in stainless steel ice buckets
  • 24 hour complimentary room service
  • Plush Frette

S2 - Sky Suite

Stateroom
When you stay in a Sky Suite, you'll enjoy the luxury of European-style butler service to help you pack/unpack, make your spa appointments, dinner reservations, shore excursions and so much more.

Features and Amenities

  • Twice daily service (makeup and turndown)
  • Daily ice service in stainless steel ice buckets
  • 24 hour complimentary room service
  • Plush Frette

W - Suite/Deluxe Stateroom Guarantee

Guarantee applies to all Suite/Deluxe categories from S2-RS. By selecting this category, you acknowledge that you will be assigned a Suite/Deluxe stateroom in any of the Suite/Deluxe categories from S2-RS. Actual category/stateroom assignment is to be determined and may be made as close in as day of sailing.

Guests requiring anything specific (i.e. a shower cabin, a specific side of the ship, mid-ship or forward staterooms or to be berthed near friends) should NOT book a guaranteed category as these requests may not be possible to accommodate.

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Cruise Review 3-29-14 thru 4-5-14

San Juan - St. Thomas - St. Martin - 3/2014

All staff excellent. Very small details that could use improvement. IE: on deck 14 waiters should arrive at tables with coffee cups and coffee in hand and offer tea and coffee. Present systems not working. Waiters standing around to REFILL YOUR coffee cup and clean up tables. If asked they would go for coffee and then have to get in the SAME line as passengers to get coffee! Also cream, sugar, etc. should be somewhere else AWAY from folks in line trying to get coffee. Cabin closets quite small and over bed units not usable for shorter people. Entertainment - Elton John Tribute guy and Big Mike's group excellent. Other shows, while performers were impressive, music was LOUD and the "high energy thing" was over bearing!! These kinds of things are VERY small objections but would add to the experience if "fixed". Overall though a very good value and enjoyable.

Pros: Nice Ship - lots of variety in outdoor seating, etc.

Cons: Small amenities lacking

Reviewer Recommended? 1

Reviewer Ratings

3/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Read the fine print

several - 3/2014

Nice ship. Little tall so on the 7 deck you roll a lot. Photos are subcontracted to a vendor and are over priced. Photo staff would not take a group picture of 42 people on the grand stair unless every one bought a picture or we paid a $150 set up fee plus photos. We did ourselves with the help of some of the guests. Food ok. Up scale restaurants were very good. Wine prices fair.

Pros: nice ship and good staff

Cons: real rocky in 8 foot sea

Reviewer Recommended? y

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Solstice Cruise - New Zealand

New Zealand, Tasmania - 3/2014

Overall was an excellent cruise - lovely ship, good excursions, and good food. Very pleased with our Concierge Deck cabin mid-ship. Entertainment overall was great. Seemed a little short-staffed in the lounges and dining room but not a big problem. I certainly would sail with Celebrity again.

Pros:

Cons:

Reviewer Recommended? 1

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

My trip

St. Thomas, St. Martin, Puerto rico - 3/2014

The staff and ship are great. My friend and I had a great experience. Best ship I've sailed.

Pros: great entertainment, coffee shop, crepes

Cons: spa services were overly priced

Reviewer Recommended? y

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Flawless.....

West Coast USA - 3/2014

The boarding process was smooth. Our room was spacious... for this environment... and well laid out. The ship was immaculate. The service staff was efficient, energetic and accommodating. The officers, from the captain down, were congenial. informative and accessible.

Pros: No surprises...

Cons: The ship was built with high, step over bathroom entry doors.

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Fross & Fross Group Trip

Caribbean - 3/2014

Pros: Great opportunity to meet many other clients at Fross & Fross and to get to know Thomas, Robert & Patrick and their families on a personal basis.

Cons: None

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Great experience

Puerto Rico, Charlotte Amalie-St. Thomas, St. Maarten - 3/2014

Pros:

Cons:

Reviewer Recommended? 1

Reviewer Ratings

3/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Reflection review

Caribbean - 3/2014

We were disappointed in the Reflection ship. This was our 8th cruise with Celebrity. This ship had smaller cabins and they did not have a lot of the amenties of the older ships. The food was just ok. It was often over-cooked and bland. This is the first time we have been disappointed in the quality of Celebrity. The entertainers were very good, but also very loud. My husband had to leave one performance because it hurt his ears. He is an entertainer so for him to walk out was major.

Pros: It is a beautiful ship. It is very clean and the staff is very friendly. The bathrooms were a nice size.

Cons: The rooms were small and not a lot of storage. The closets were small and hard to get into. The food was very bland and often over-cooked. The shows were very loud, however they were very good.

Reviewer Recommended? 1

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

South America

Argentina, Uruguay, and Chile - 3/2014

Very nice vacation with a combination of ports and sea days.

The ship was easy to get around with a lounge at the top providing outstanding views (especially at Cape Horn and fjords); plenty of gym equipment; wonderful Activity Staff; the funniest Cruise Director; and a Captain you could understand. Bundle up, however, because "summer" down in So. America is not like a Las Vegas summer!

Pros: Nice ship with great staff.

Cons: Poor countries and some rough seas.

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Everything was great!!!!!!!

All those with great beaches, Antigua and Barbados were the best beaches we went enjoyed. - 3/2014

Everything was wonderful, and met or exceeded our expectations.

As I already said everything was great, I can't believe Celebrity is associated with Royal Caribbean.

Pros: Everything was done right, I was as impressed as I was in 1968 when I first experienced cruising.

Cons: Everyone loved the entertainment giving standing ovations after every show, I would have liked more than one comedy show.

Reviewer Recommended? y

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Extremely satisfied customer

Grand Cayman, Colon, Columbia, Costa Rica, Belieze, Cozumel - 3/2014

The Celebrity Equinox is a beautiful ship offering lots of amenities. We especially enjoyed the solarium area. It was very relaxing and peaceful. We also enjoyed the grass area as it too was peaceful. The evening shows were exceptional! The staff were very friendly and accommodating.

Pros:

Cons:

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Silhouette Feb. 16-23

San Juan, St. Kitt and St Marten - 2/2014

We just returned from the Silhouette for a 7 night cruise. Wonderful ship. Very Clean, Staff was exceptional, food was very good, and the entertainment was excellent! The weather for Feb. 16-23 was perfect. Sunny and warm everyday. We have already book another cruise on the Silhouette for next year!

Pros:

Cons:

Reviewer Recommended? y

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

8 night Eastern Caribbean Cruise

8 night Eastern Caribbean Cruise - 2/2014

Smaller older ship but very well designed.

Inside cabin very comfortable. More storage space than we needed. Bathroom very adequate with large shower space. Didn't care for buffet. Dining was excellent. Theater shows were excellent. Photo shop - purchased a new camera after ours broke. Selling feature, we were told battery when charged would last 2 days but it didn't last 6 hours. We tested their new battery and it only lasted 6 hours only. Photo shop manager said no refunds and just wanted to change camera's. I told him to hold the offer and I wanted to talk to officials on the cruise. Long story short - we got our refund.

Pros: Good cruise value

Cons: Photo shop Manager

Reviewer Recommended? y

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Summer Alaska cruise

Seward Alaska - 6/2014

It was a fun experience, the ship was very clean, well organized, communication was great (they delivered a daily list of activities, restaurants and shore excursions). The ship personnel were smiling, helpful and friendly 24 hours a day. The food was elegant and plentiful, our evening dinner waiter, Mr. Wiarta was the very best! He remembered our drink preferences from the very first night and automatically delivered iced tea to the 6 of us when we were seated for dinner. There were classes on iPhones and iPads, that was a nice touch. We toured the galley and attended a cooking demonstration. This was our first cruise, so we have nothing to compare it to. I can't think of anything that would have improved the experience.

Pros: Breathtaking scenery everywhere, we saw whales, bears, otters and seals

Cons: Every port is highly commercialized and their main business is selling jewelry to tourists.

Reviewer Recommended? y

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Family cruise

Ketchikan, Icy Strait Point, Juneau, Skagway, Hubbard Glacier - 6/2014

7-Day Glacier Discovery

Pros:

Cons: Wish we had more time in Skagway

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Great cruise!

Venice, Koper, Kotor, Corfu, Malta, Catania, Ravenna, Porto Katakolo, Split, Dubronvic - 6/2014

Wonderful 2 weeks on a modern ship with a terrific crew!

Pros:

Cons:

Reviewer Recommended? 1

Reviewer Ratings

3/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Medditeranean Cruise, June 23 2014

Italy, Greece, Turkey - 6/2014

Beautiful ship - a great crew, very clean and very well maintained. Just a few minor complaints- nothing open for a bite past 1am, room service however was fast and efficient.. the dining room(s) and buffet in my opinion were not appealing, aesthetically speaking ...somewhat cold.. lacking colors or using colors that remind me of a hospital cafeteria. The dining room food and overall specialty restaurants were very good though. Also, were Concierge class and they were not able to meet some minor cabin wants and needs that were told to us. All and all however, it was a great ship and a great staff. Very memorable cruise :)

Pros:

Cons:

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Excellent crew, beautiful trip - thoroughly enjoyed!

Alaska - 6/2014

Thoroughly enjoyed this cruise. Crew was polite, welcoming, helpful and attentive. Special thanks to Dominik of Future Cruises. He handled all my changes efficiently and quickly - also very polite and professional. All Future Cruise staff was very polite and courteous. Guest Relations staff - excellent. Stateroom attendants - attentive to all my needs and quickly complied with any request. LOVED the blanket animals! Each night was a different animal. Dining room wait staff and hostess were wonderful - very pleasant and accommodated all my requests! Concierge (Cindy) was super - she must be psychic! Any questions we had concerning ports and transportation were anticipated and all information provided in a very understandable manner. Loved the mass information and Vancouver sky train flyers! Hopefully all Celebrity concierges will follow and provide mass information! Activity Director (Rachel) and Activity Host (Taylor) very enjoyable - made trivia and other games fun. Loved DJ Zen's movie music trivia!! Did not attend production shows; however Beyond the Podium was very interesting. Captain's Club (Lionel) was also excellent. Enjoyed Captain's Club activities. Crew was always very approachable and answered questions. Did not use Shore Excursions. Very heavy on jewelry port shopping (like Caribbean). Port shopping guide and his wife were helpful and available. Most shore excursions were rather expensive. Public buses and shuttles were available and inexpensive.

Pros: Crew was very courteous, helpful and attentive!

Cons: Cruise Director - difficult to understand his accent. Came across as rather bossy. Did not appreciate photographers chasing us to take photos with characters in front of Oceanview restaurant.

Reviewer Recommended? 1

Reviewer Ratings

3/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

What has happened to Celebrity?

Alaska - 6/2014

I just returned from a 7 night northbound Alaska sailing. I have sailed with Celebrity several times and they have always been one of my preferred lines. That opinion has changed based on this cruise. One of the things that has always attracted me to Celebrity was the clientele. A little for sophisticated, intellectual, professional crowd with a median age in their 50s. What I experienced on this cruise was more reminiscent of a cruise somewhere between NCL and Princess. There is nothing wrong with either of those lines but their clientele has always been different from the Celebrity client. In addition, I think it is time for the Millennium to go into dry dock. The public areas are not too bad but our stateroom was in desperate need of some TLC. I found the same to be true of the indoor pool and the Persian Gardens. I also don't feel they did a good job of adding BLU. Instead of it being the nice restaurant it is on the Solstice class ships, they have simply converted one side of the upper level of the main dining room. We has a bad experience with our room steward but I think he was the exception and not the norm. We had some very average service in some of the lounges as well as in the Celebrity Theatre. All in all, the service was above average but certainly not what it used to be. We also found the food in the main dining room not to be up to par. Food in Qsine and the Olympic was exceptional as was the service. Food at the buffet was "food at the buffet". We traveled with our children and their significant others. This was their first time on Celebrity and they loved it. As for us, we will think twice before booking and Celebrity cruise.

Pros: See review

Cons: See review

Reviewer Recommended? y

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Once in a lifetime vacation

Italy (Rome & Naples), Turkey (Istanbul & Ephesus), Greece (Santorini & Athens) - 6/2014

We decided to take a cruise because we were traveling with two children (ages 9 and 11 yrs old) and wanted to see several countries at a leisurely pace. Every other morning, we woke up a new scenic location. We opted to go with the ship's guided tours because it was our first time in Europe. Shore excursions were well organized and gave us a taste of the different cities. All of the staff - cruise director, entertainment, room attendants, dining room staff and those working behind the scenes - did a great job in ensuring we were comfortable and well taken care on and off the ship. Wow, our Celebrity Reflection cruise experience was luxurious and well worth the price!

Pros: Ability to see several countries without packing & unpacking, trip inclusive of food and room accommodations, different activities to choose from for different age groups

Cons: "Extras" such as bottled water & fancy coffee (latte & cappucino) can add up

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Mediterranean Escape

Istanbul, Mykonos, Athens, Malta, Sicily, and Sorrento, Italy, - 6/2014

We, wife, myself, and two grandsons, took the Greek and Italy cruise on the Celebrity Equinox in June, 2014. Our trip began with a 3 day pre-cruise stay in Istanbul, our embarkation port. The pre-cruise included three nights at the Senatus Hotel plus a one-day tour of the city. There was plenty of extra time to learn about and enjoy the mystique of Istanbul. The Senatus was located within walking distance of many attractons including the Grand Bazaar and the Blue Mosque. We recommend looking no further than the restaurant at the Senatus as it was the best we found. The cruise stops included Mykonos, Athens, Malta, Sicily, and Sorrento each of which had its own individual highlights. The excursions we took gave us a good taste of each of the stops on the cruise. Celebrity offers great service, wonderful dining, terrific entertainment, and the cabin accommodations were superb as well as more spcacious than we experienced on previous cruises. This was a special trip for us and Celebrity certainly enhanced our travel experience.

Pros: The whole Celebrity experience. They do everything the right way.

Cons: The ten days went too fast.

Reviewer Recommended? 1

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

A little dispointed during the sea days.

Norway and Iceland - 6/2014

It used to have lot more activities during the sea day. But this time, Zumba and some activities need to pay fee to be In. But the food still good and place we visited are wonderful.

Pros: Iceland is a very interesting place to visit.

Cons: Sea day is boring.

Reviewer Recommended? 1

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Excellent Glimpse of the Baltic

Belgium, Germany, Sweden, Finland, Russia, Estonia and Denmark - 6/2014

Excellent cruise with a quick glimpse at a number of Baltic Ports. The Eclipse was fantastic, clean, inviting, with the friendliest crew that we have ever witnessed. Food was also excellent in the Blu Restaurant and their staff top notch.

Pros: Wonderful ship and crew. Nice education at Ports.

Cons: Just a glimpse...never enough time to really explore.

Reviewer Recommended? y

Reviewer Ratings

1/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Horrible ship and cruise line

Alaska (Hubbard Glacier, Juneau, Skagway, Icy Strait, Ketchikan, Inside Passage) - 6/2014

This was our first and last cruise with Celebrity. The entire cruise was filled with excuses and explanations of just "human error." The cruise started with leaving my wife's luggage in the rain so that it was soaked when we got it. We were told they did not leave it in the rain, but it was dry when we put it in the container and when we got it back we were able to squeeze water from her clothes. We ordered room service numerous times and it was only on time once and it was never what we ordered. We purchased the premium beverage package, but has to repeatedly return to first services to have our bill corrected after being charged for beverages included in the package even though we never once signed for any of the drink charges (non-alcoholic). Guest services kept saying it was "human error." Staff ignored the Do Not Disturb sign on the room door. The pizza station was never properly manned and most of the time there was no pizza of it was burnt. The ship was dirty and the windows were not cleaned.

Pros: Easy Debarkation

Cons: Poor Service, Dirty ship, Lack of caring by the staff

Reviewer Recommended? y

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Bermuda Getaway

Bermuda - 6/2014

Bermuda was beautiful. Water was many shades of blue. People of Bermuda were wonderful. Getting around the island was very easy both by ferry and buses.

Pros: Food was very good with lots of choices

Cons: Uneven service in some dining rooms

Reviewer Recommended? y

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Great Ship, Great Crew, Great Weather, Great Itinerary

Norway fjords, Iceland, Faroe Islands, Shetland Islands, Bergen - 6/2014

We sailed the Norwegian fjords and Iceland including the Faroe Islands and Shetlands Islands. The weather could not have been better (except Bergen - thunder storms!) The crew was wonderful - very welcoming. Made every effort to meet and exceed expectations. If you like big cities, this is NOT the cruise for you! The itinerary was small towns and nature - very peaceful. It was great for wandering through streets, checking out the shops and talking to the locals about their wonderful cities. Some people were bored due to the lack of big city excitement. A vacation is what YOU make it. I always spoke with the tourist office and the locals for suggestions. The Golden Circle tour was great, as was the Highlights of Geiranger (plenty of photo stops) and the Shetland ponies (loved being petted)! Went to the Stave church in Bergen on my own and enjoyed it. It is easy to access via the light rail and a short walk. Didn't go to any shows so am rating entertainment a 3. Iceland and Norway are very expensive.

Pros: The itinerary, the crew, some good tours

Cons: The port information provided by Guest Relations needs to be updated. Notified Guest Relations. OceanView normally too crowded to enjoy. Go off hours. Ports are very expensive.

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Our wonderful European adventure

Europe - 6/2014

We had a fabulous time! 

Pros: Everything!

Cons: None except the crowds but that was the time of the year

Reviewer Recommended? 1

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Iceland and Fjord Cruise

Iceland and Norwegian Fjords - 6/2014

This was a unique itinerary to some very interesting and extremely beautiful ports.

Pros: the itinerary and well organized excursions

Cons: Crowded conditions in the buffet area made it difficult to get food and seating.

Reviewer Recommended? 1

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Aqua Class

British Isles - 6/2014

The food in Blu was good but not appreciably better than the main dining room. Service was spotty, had to ask every day for water and coffee refills. Seemed the dining was under staffed.

Pros: more intimate dining experience

Cons: not much better food

Reviewer Recommended? 0

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Celebrity British Isles Cruise

British Isles - 6/2014

Our recent Celebrity cruise was very enjoyable. The ship was in good shape and the staff did a nice job. Our stateroom attendant was particularly responsive and accommodating. The itinerary was exceptional. Stops in the Normandy area, Ireland, Scotland and Wales were wonderful. We were a bit disappointed in the quality of the food compared to a previous Celebrity cruise. The service was fine, but the quality was not as anticipated.

Pros: Itinerary was excellent. Most of the staff was very responsive.

Cons: Food was not nearly as good as past Celebrity cruises.

Reviewer Recommended? y

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Pacific Coast in Spring

LA to Vancouver, Pacific Coastal - 5/2014

The most amazing weather, and a wonderful cruise. Our first time on Celebrity and we loved the soon to be sold Century. What a beautiful ship. The room steward was friendly and attentive; how do they learn names so fast? We liked the shows and the other activities. We appreciated that there wasn't a lot of pressure to buy things. We did enjoy the casino, but we are not big spenders. It's just nice that there was no smoking in the casino so we could spend a bit of time there. Overall, a wonderful vacation with ports we love. We are B.C. residents so have been to many of them before but that means we had a plan and knew the places we wanted to see. Love San Francisco, so much to do there. Very happy that the ship did an overnight there. Worst part is that we will not be able to take this cruise on this ship ever again. Thanks for this one wonderful trip, Celebrity.

Pros:

Cons:

Reviewer Recommended? 1

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Solstice

Alaska - 5/2014

I would of liked to see more wild life and ice mountains

Pros: Very friendly

Cons: Didn't see much wild life land or ocean

Reviewer Recommended? y

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Alaskan Cruise

Alaska - 5/2014

This is a review of the Celebrity Cruise of Celebrity Millennium. This is the best cruise we have ever taken. The inner passage is wonderful experience, the sights are breathtaking and the service on the cruise ship is outstanding. I would highly recommend this trip to anyone and everyone. One that cannot be missed.

Pros: Fabulous Cruise, service was excellent!

Cons:

Reviewer Recommended? 1

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Ship, general operations and food.

Eastern Mediterranian - 5/2014

Smooth express check-in, efficient service. Friendly helpful staff. Shore excursions are organized.

Pros: Organized with efficient service, ship clean with good hand hygiene. Good buffet.

Cons: Decor too dull, lacking theme. Most soups served are too salty.

Reviewer Recommended? y

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Best Ever! Great Trip!!

Mediterranean - 5/2014

Our Celebrity Cruise of the Mediterranean aboard the Equinox was first class, from start to finish! It was a clean, luxurious ship with plenty of friendly crew members whose only wish was to grant yours. There were always things to do aboard, a variety of music from classical, big band, acoustic guitar, light jazz, to oldies and top hits. The theater presentations were first rate, often with a Cirque de Soleil flavor. We did excursions every day, with the exception of the Gk. isle of Mykonos, where we enjoyed the shops and ambiance of the town. We always were able to find a place to sit on deck, and there was even an indoor pool for adults only which played spa music and was most restful. The spa was a Canyon Ranch one, but I never had time to indulge! I spend several hours watching the glassblowing group from Corning Glass Works. It was utterly fascinating, esp. the night presentation, done without explanation to the sound of New Age music. (I have a love for Murano glass.) The food was very good, our waiters superlative, and our four other dinner companions very enjoyable. The stateroom was good sized, well appointed with a king size bed, and I esp. liked the veranda. It was amazing how efficiently the crew coordinated the embarkation and debarkation at the various ports. The entire ship was appointed throughout, even in the hallways, by wonderful works of modern art.

Pros: Announcements were kept to a minimum. Quite simply, you get what you pay for. It's been 16 years since we have been on a cruise, and much has been done to improve.

Cons: Can't really think of any!

Reviewer Recommended? y

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Most recent cruise - Celebrity Equinox

Mediterranean 12 days - 5/2014

Generally a good cruise

Pros: Ship itself

Cons: Nightly shows were below par

Reviewer Recommended? y

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Next year----Forget Russia

Japan; Russia; Canada - 5/2014

Russian stop was not needed, except for fuel, and should be eliminated next year. Try to gas up before in Japan or go on to American islands.

Pros: Good shows: good entertainment director

Cons: Advertised Sapporo, but stopped 2 hrs bus trip away. Therefore using up 1/2 of the 1 day stop on bus. Didn't travel so far to sit on bus. Also, Russian stop was terrible. It was not a stop for us as tourist, but a refueling stop for ship. They should get another refueling place or stop referring to it as a tourist destination.

Reviewer Recommended? y

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Superb Service!

Greek Islands - 5/2014

Everything on this cruise ship is up-scale. There were extra perks for Captain's Club members, and we took full advantage of them all.

Pros: Excellent service on the part of all staff; quality of dining is very good

Cons: Need more info for those going into ports on their own

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Our First Cruise

Bermuda - 5/2014

Wonderful attentive staff, delicious food, spacious room and service. Lovely guests on board. My husband and I were tentative at first ,concerned about privacy and the ship being too crowed. I was pleasantly surprised however to discover that the ship had the perfect balance of "togetherness and privacy" and we desired. We can't wait to book our next cruise on Celebrity !!

Pros:

Cons:

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Great Cruise

Grand Cayman, Columba, Panama, Costa Rica, Belize, Mexico - 4/2014

Everything about the cruise was great, beautiful ship, great ports and good entertainment. 

Pros: Modern ship, well maintained.

Cons: None

Reviewer Recommended? y

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Small but important issues

Pacific Coastal Cruise - 4/2014

We were in Concierge Class 1. We didn't receive any of these Concierge Services nor Amenity: * Express luggage delivery-took at least 4+ hours * Personalized Concierge service-never saw one. Final day we got a card inviting us to the Concierge pre-departure lounge. * Personalized stationery. On Wednesday afternoon we noticed there was no air circulating in the main cabin. A/C tech came and supposedly fixed it. He changed the thermostat W became C. C became W. He said it was blowing in reverse???? Thursday am. Same issue contacted the room steward again and he called from our room. In the afternoon, noticed there were footprints on the bed so we presumed the blower was working. It was not and never worked again. Fortunately we could open the veranda door at night.

Pros: Staff attentive and friendly. Food good. Ports good. Departure confusing but worked out just fine for us.

Cons: Noted

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Celebrity Summit

US Virgin Islands - 4/2014

Pros:

Cons:

Reviewer Recommended? y

Reviewer Ratings

3/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Celebrity Constellation

Amsterdam. Back to back trip. Florida-Amsterdam and the Baltic - 4/2014

In general we were satisfied with Celebrity Constellation, clean, workers very friendly, with some exceptions: Front desk one rude person. We have to dine in ONE ONLY restaurant, most others lines offer more than one, except the buffet. I'm not talking about the restaurants you pay extra. Our worst experience was the room change. We had an excellent room on the first leg of trip (We did back to back) and then our nightmare began. The new room was cold, noisy and it is an odor in deck 2 where the room is very strong and very unpleasant. The noise goes on all night and wake up us every single night. Why did Celebrity change our room, I don't have a clue. We asked for a reason and never got a clear answer.

Pros: Clean, friendly workers (Francisco, Sebastian, Carina, Marijean). Indoor pool, sauna.

Cons: Deck #2, bad odor, noisy room #2080, one rude person at front desk.

Reviewer Recommended? y

Reviewer Ratings

3/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

The Good The Bad and the Ugly!!

San Juan. St. Kitts, St. Martin - 4/2014

Overall, the ship was GOOD, clean and well taken care of. The cuts that have been made are UGLY.

Pros: Clean

Cons: Cuts in food, entertainment, programs

Reviewer Recommended? y

Reviewer Ratings

3/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Customer Service Lacking

Caribbean. Barbados, Antiqua, St. Lucia, St. Thomas, St. Maarten - 4/2014

Overall we thought the cruise was a fair value. However, the level of customer service on Celebrity overall, and this ship in particular has continually eroded the past few years. The employees (except for our cabin attendant Jorge...who was excellent) just seemed to have an overall blasé attitude and most seemed like they were just going through the motions of satisfying their job requirements. Too bad, as Celebrity used to be our favorite. Not that we would not use Celebrity again, but only if another company did not have a comparable cruise. The two outside entertainers were the best we have experienced on any cruise. Also, the lounge's singer, Wil Foraker, was excellent. The food was average in the Cosmopolitan. In the buffet dining area upstairs the quality was often somewhat below average and service there was especially lacking.

Pros: Guest Entertainers.

Cons: Customer Service, quality of food.

Reviewer Recommended? y

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

April 20014 Cruise to Canary Islands, Spain, France and Italy

Canary Islands, Spain, France, Italy - 4/2014

My husband I loved the Reflection of the Seas. It is a beautiful ship and the weather was warm in the low 70s which was ideal and the seas were calm throughout the voyage. The captain's navigational skills were fantastic as were all the crew members and our room attendant and meal severs. The ports we visited were all beautiful and clean and the people were very friendly. We thoroughly enjoyed the cruise and we would book a cruise on the Reflection again without hesitation.

Pros: Fantastic ship

Cons: Better explanation of what to expect when we came into ports that were not close to the cities promised.

Reviewer Recommended? 1

Reviewer Ratings

3/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

2014 Trans-Pacific Celebrity Solstice experience

New Zealand, French Polynesia, Honolulu - 4/2014

I will give a score of 2 and one half for my experience in this last cruise being that it did not fully meet our expectation of the cruise. The entertainment is mediocre at best and repetitious. Custom/immigration is a horror story beyond imagination. The staff were not prepared to handle 2,800 people. There was shouting, screaming, yelling and cursing in the lines because people didn't know where the lines go. I have been on Celebrity cruises before but I'd like to forget this one.
 
On the good side, the service at the night time dining is excellent. Cabin service is excellent and the front desk is very adequate.

Pros: 1. Signature restaurants are okay. Food is okay. Cabin service is okay. Dining service is okay.

Cons: 2. Custom/immigration line is a nightmare. Entertainment is mediocre at best. Oceanview Cafe table service in the morning and lunch are way below par. Excursion description did not live up to its expectation.

Reviewer Recommended? 0

Reviewer Ratings

3/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Rock-n-Rolling across the Atlantic - understaffed and STRESSED!!!

NYC, Halifax, NS COBH, Ireland Harwich, UK - 4/2014

In the way of weather, we had almost EVERYTHING - 30 mph winds, thunder, lightning, pouring rain and beautiful sun. The North Atlantic was not kind to us. There was a great deal of rocking, creaking and wind to make for some interesting (and sleepless) nights! However, when the sea was fairly calm, I slept very well.
 
The Activities Staff (ALL 2 OF THEM!!) were definitely overworked!! They made a heroic effort to keep us all engaged and happy during a rough 5 days at sea. The Cruise Director, Rick, did help out and I really enjoyed his 20 questions contests. I had a great time with the X-treme Race going from the 3rd floor to the 11th and back down on the stairs!!! Win a Million was also great fun.
 
As for the room staff, they were DEFINITELY overworked and must have had at least 20 - 30 rooms to clean to our satisfaction - they did a great job but I know they were stressed. I was uncomfortable asking for anything out of the ordinary since I knew they were extremely busy.
 
My wait staff in the dining room were also getting very weary by the end of the voyage. They also were EXCELLENT at remembering my requests, serving me quickly and with a smile and clearing my dishes the moment I finished.
 
I will not mention the Concierge or Captain's Club staff - I have discussed them with hotel management. I also found a number of the Shore Excursion staff either inexperienced or treating me as though I was bothering them.
 
All in all, as others have said, this voyage did not live up to Celebrity's normally high standards. It appeared most of the staff were exhausted and overworked. Some were surly; however the majority were very pleasant, kind, and professional!! Hopefully Celebrity is not going to continue understaffing their ships and sacrificing the quality they are known for in the premium cruise line industry.

Pros: Activity staff, wait staff, room service staff, stateroom staff, Guest Relations, good food

Cons: Concierge staff, Captains Club staff, Shore Excursion staff - surly. Everyone was tired!!

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Caribbean Vacation

Puerto Rico, St Thomas & St Maarten - 4/2014

From the very first encounter (welcome glass of champagne) Celebrity's attention to detail did not disappoint. Our stateroom attendant was most attentive. She was always there to fulfill all our requests. From our afternoon tea to our canapés, she made sure we had everything we asked for and more. I especially loved the little detail on the folding of the toilet paper. Blu was another highlight of our cruise experience. From the Maitre D to our servers we were truly pampered. The menu selections and food quality were outstanding. The restaurant personal seem to anticipate our needs each and every nite. Blu is now a MUST for every cruise.

Pros: Blu, special consideration for Elite members,

Cons: Can't think of any

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Equinox review

St. Thomas, St. Kitt, Barbados, Dominica and St. Marteen. - 4/2014

We traveled on our first 10 day cruise to St. Thomas, St. Kitts, Barbados, Dominica and St. Marteen. Had a wonderful time on all the excursions they offered. Friendly staff and very clean. I would recommend a 10 day trip anytime.

Pros: Cleanliness, destinations, friendly staff

Cons: na

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Excellent cruise

Barbados. St Lucia. Antigua. St Martin. St Thomas. - 4/2014

The celebrity summit is a beautiful ship and the staff is outstanding. They take great care to keep you healthy.

Pros: Friendly staff. Clean ship

Cons: None.

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Repeater

St. Thomas, San Juan & St. Martin - 4/2014

Loved the ship. Everything was new and spotless. Staff was professional and friendly. Can't wait to repeat another cruise with Celebrity.

Pros: Dining room staff of Peter, Mariano and Sandra were excellent.

Cons: Food portions were rather large.

Reviewer Recommended? 1

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

13 night repositioning - FL to Magala

Azores, Lisbon, Gibraltar, Magala - 4/2014

Pros: Entertainment and activities, condition of ship, crew performance

Cons: Formal dining waiter performance, poor variety at night buffet

Reviewer Recommended? y

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Easter Cruise

San Juan, St Thomas, St Marteen. - 4/2014

We took a 7 day cruise from Miami to the Eastern Caribbean. The weather could not have been better and the three stops we made were fantastic. The sea was smooth and the three days at sea were a great relaxer when the ship and its crew were thoroughly enjoyed. This ship is the flagship of the Celebrity Line and is painstakingly maintained to the highest standards. The shows and entertainment were top notch, and not at all like a wild party boat but more subdued. The Reflection show towards the end is not to be missed. This show had everything in it, as if it was in Las Vegas, yes it was that good. The acrobatics and the flexibility and strength of the cast was simply AMAZING! I would do it again tomorrow.

Pros: Crew was happy and bent over backwards to make you feel SPECIAL!

Cons: Celebrity falls short of letting you know what's going on before or after cruise.

Reviewer Recommended? 1

Reviewer Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

great cruise.

ireland, england, scotland, france, norway and denmark - 4/2014

My only criticism is that as a back to back passenger would have liked more variety in second half of cruise re: dinners and entertainment.

Pros: wonderful staff pretty much everywhere.

Cons: would have liked more cragt projects...

Reviewer Recommended? 1

Reviewer Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Fabulous Cruise

San Juan, St Kitts, St. Martin - 3/2014

Our 7 day cruise was perfect.  The ship was magnificent.  The entire crew could not have done a better job.  No corners were cut. Service was great, the food was great and we would most definitely cruise with Celebrity again.  Recommend Bernard's Tour.  Ask for guide, Sugar, in St. Martin. Do not recommend the ship's rail/bus excursions. Train ride too long and boring.  

Pros: See review

Cons: Really none worth mentioning

Reviewer Recommended? y

Ratings

5/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Summit

Caribbean - 2/2014

I was pleasantly surprised how nice the ship was since it was a little old.  The food was great. I did not have one bad meal and I am a very picky eater. The waiter service down to my cabin steward (Sandy) was excellent. The ports of call were beautiful: one great beach after another.   The entertainment on board was excellent.  Great shows: Dancing with the Strips, Bingo and the Newlywed Game were my favorites.  I have been on many cruises and I do say the Summit was one of my favorites.

Pros: Activities;Cabin;Entertain;Food;Tours;Staff;Spa;Itin;

Cons:

Reviewer Recommended? Y

Ratings

4/5

Reviewer Scorecard

Staff Dining Entertainment Activities Cabins/Staterooms Itinerary/Ports Value

Another Wonderful Cruise

Southern Caribbean - 11/2013

I would have to say, from start to finish, everyone that we encountered was friendly, helpful and professional. The only thing (and I am NOT complaining) was some inconsistency in the food preparation.  It wasn't, what I would consider, up to Celebrity's usual standards.  But all in all, the food was good. There was no lack in finding something to satisfy everyone.  The entertainment was very nice.  I would go on Celebrity again in a heartbeat!

Pros: Activities;Cabin;Clean;Entertain;Food;Tours;Staff;Itin;

Cons:

Reviewer Recommended? Y

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